Privacy Policy

Last reviewed: 1st April 2025

To be reviewed: Two yearly

Your privacy is of great importance to us. This Privacy Policy is designed to give you a clear explanation of our data processing policies and how we process your information in support of the delivery of our services. Please note that this Policy may be amended and updated in future to reflect any changes in our services, the law or our organisation.

About Edu-K-Fun

We are a private limited company, registered under Company Number 12804711. Our registered company address is Suite 2a, Blackthorn House, Birmingham, B3 1RL. We provide organisations throughout the UK with consultancy, training and development, business support and project management services. We also deliver community services to service users as per contracts awarded to us.

We own and operate the Edu-K-Fun website at edukfun.co.uk This Privacy Policy should be read in conjunction with our Cookie Policy. For the purposes of UK data protection law and the GDPR, Edu-K-Fun is the ‘Data Controller’ of the personal data you provide to us.

Who do we process personal data about?

As a data controller, we process personal data about our business clients, potential clients, business partners, service users, visitors to our website and recipients of our marketing emails. These are the categories of data subjects to whom this Privacy Policy is addressed.

Why do we collect and process personal data?

We collect personal data to offer and administer our services and products (e.g. our consultancy services and our community-based services).

The data you provide to us will be processed in accordance with the purposes specified in this notice, namely:

• To perform the services requested by business clients and service users (where the processing is necessary for our legitimate business interests in conducting and managing our business). For service users, this may include delivering and/or managing health or social care-related support, care or treatment.
• To perform the services requested by business clients, service users and individuals using our website (where the processing is necessary for our legitimate business interests in conducting and managing our business)
• To comply with obligations provided by laws, current regulations and UK or European legislation, e.g., tax regulations (where processing is based on a legal obligation)
• For legitimate business purposes to advise you through e-mail, phone call, or post, in the framework of our standard commercial relationship, about other services similar to the services we have provided to you and which we think will be of interest to you (where the processing is necessary for our legitimate business interests)
• For marketing purposes.  We may use your information, for example, to further discuss your interest in our services and to send you information about Edu-K-Fun. If you are located in the UK or EU, we will only send you marketing communications and updates about our services, products and events with your prior consent, or based on our and your legitimate interests. In either case, you can withdraw your consent or opt-out of receiving such communications at any time. You can manage your receipt of marketing and non-transactional communications by sending a request to info@edukfun.co.uk
• For security purposes. For example, we may use your data to protect Edu-K-Fun and its third parties against security breaches and to prevent fraud and violation of Edu-K-Fun’s applicable agreements (where the processing is necessary for our legitimate business interests).
• To administer your request where processing is necessary in performance of a contract or service when you have elected to attend or participate, such as when you register to attend a webinar or similar events or agree to participate in a community-based service.
• In the public interest, namely, to provide monitoring and statistics for public health purposes. This data will be anonymised before it is shared in research or evaluation materials.

Edu-K-Fun is committed to ensuring that the information we collect and use is appropriate for these purposes and does not constitute an invasion of your privacy.

Whenever Edu-K-Fun processes your personal data for its legitimate interests, we make sure to consider and balance any potential impact on you and your rights under data protection laws.  Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You have the right to object to this processing if you wish.

What personal data do we process?

In order to promote our services, we collect and process the following categories of personal data:

For providing consultancy services to business clients, your business contact details used to understand service requirements, define an offering, share a quotation proposal and deliver the services either onsite or virtually, comprising:

• Your name, business role/title, company name and postal address, work telephone numbers and work email address.

Any additional personal information you choose to share with us will also be processed.

For marketing and promoting Edu-K-Fun's services to prospective and existing clients (all business to business):

• Your name, job title, work email address, and work telephone number.

For providing community-based services to service users, the personal details you share will be used to communicate with you about the service offered, the suitability of it to meet your needs and to assess your eligibility to participate. We will generally ask for:

· Your name, address, phone number and email address. If you are under 18 we will ask for parent/guardian details and may request details of your school or college. We will also ask for service-specific data according to the nature of the service. Please see below regarding special category data.

For visitors to our website:

• Your IP address, browser ID and marketing communication preferences.

We do not process any special category data on business clients, potential clients, business partners, visitors to our website or recipients of our marketing emails. 

We do process special category data on users of our community-based services. Data is collected as is relevant to the nature of the service but will generally include the following special category data:

· Personal data revealing racial or ethnic origin

· Data concerning health (physical or mental health)

Where special category data is necessary in order to deliver a service, we will always clearly communicate this with you, stating the type of data requested, why it is requested and how it will be used. We will explicitly request your consent to collect and process this data.

Use of your personal data

In processing your data for the above purposes, we do not normally share it with other parties (unless you instruct us to pass it to third parties acting for you, such as agents). 

Edu-K-Fun will not sell or rent to any third party any personal information that we collect.  In the delivery of our services, Edu-K-Fun may very occasionally distribute the information to a third party who is working on our behalf and such use will be strictly limited to a specific activity and controlled by appropriate contracts.

Edu-K-Fun does not send your data outside the UK unless you specifically instruct us to do so.

Storage of personal data and retention period

We keep your data for the following periods.

For our consultancy services: from the date when Edu-K-Fun’s contract with our client expires without renewal + 6 years.

For our marketing emails: until the recipient unsubscribes or Edu-K-Fun receives a 'bounce back' message from their email address suggesting it has been deactivated.

For visitors to our website who provide contact details but who do not proceed with a transaction or register for one of Edu-K-Fun’s webinars, seminars or other events and publications 18 months.

For training course attendance, records are held for 7 years to align with statutory obligations for retention of financial accounting and associated records.

For community-based services, record retention will be determined based on necessity aligned to the type of service that is being delivered and the nature of information that is required.  

Use of cookies on website

Cookies are used to monitor the website usage. They enable us to gather statistical information to manage and develop the website to improve user experience and to assess the popularity of individual web pages. Please see our Cookies Policy.

Email activities

Edu-K-Fun strictly limits the number of emails sent to contacts and the subject of these emails will always relate to the products and services that we provide. It is not in our interest to bombard our customers, or prospective customers, with unsolicited mail and we will remove a contact's details from our marketing activity when requested to do so.

Customer contacts: If your details are on Edu-K-Fun's database because your organisation purchases products and/or services from us, we believe that email communications will contain useful information that is relevant to you in your professional capacity. If you do not wish to receive emails of this nature, please let us know by emailing info@edukfun.co.uk

Other contacts: If you are not an Edu-K-Fun customer, your details will be included on our database for one of the following reasons:

• Event registration/attendance. You have provided your details when registering for one of Edu-K-Fun's seminars or webinars or have provided your details when visiting Edu-K-Fun at a conference/exhibition or requesting information from our website.

If you do not wish to continue to receive emails promoting Edu-K-Fun's products and services, please let us know by emailing info@edukfun.co.uk.

Edu-K-Fun does not knowingly get involved in ‘spamming’ activities of any kind.

Opt-out

Edu-K-Fun will always provide recipients with an opportunity to opt-out or 'unsubscribe' from receiving further email content. This is because we only want to send information to people who are interested in receiving it. Edu-K-Fun is responsible for responding to 'opt-out' or 'unsubscribe' requests when asked to do so. In turn, our business partners are responsible for complying with all such requests by removing the appropriate person from their lists.

Data protection

Edu-K-Fun will always comply with the legal obligations on us in relation to data protection set out in the GDPR and the Data Protection Act 2018, and we are committed to complying with the Privacy and Electronic Communications Directive 2003. We will only work with business partners who adopt a similar approach.

Security of your personal data

Edu-K-Fun secures your personal information from unauthorised access, use or disclosure. Edu-K-Fun is totally committed to maintaining the confidentiality, integrity and availability of your information.

Your data subject rights

Under the GDPR and the UK Data Protection Act 2018, you have specific rights over the processing of your personal data. These include the rights to:

• Be informed about the processing of your data
• Have your information processed securely
• Request access to a copy of your personal data
• Have inaccurate personal data corrected rectification)
• Be informed about how long your personal information will be retained
• Erasure of your personal data if we do not have any legal, statutory or regulatory reason for continuing to process it
• Restrict the processing of your personal information causing, or likely to result in, harm or distress (subject to our legal obligations for processing)
• Portability in certain circumstances
• Object to the processing conducted by us (e.g. direct marketing)
• Have any automated processing and the logic used explained to you if any decisions about you are made solely by a computer program (Edu-K-Fun does not use such automated decision-making in any of its processing)
• Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been breached and we have been unable to resolve the issue, and a further right to obtain judicial remedy through the courts if your complaint is upheld by the regulator. For more information  on how to make a formal complaint to the ICO visit www.ico.gov.uk.

If you would like to exercise any of the rights listed above, please email info@edukfun.co.uk. We will explain any applicable exceptions to these rights in our response.

Changes to this Policy

We will occasionally update this Privacy Policy to reflect company and client feedback or as a result of regulatory changes. You are encouraged to periodically review this online Policy to stay informed of how we are protecting your personal data and your rights.

Privacy Contact

Edu-K-Fun welcomes your questions about this Policy. If you have any such questions please contact us at info@edukfun.co.uk.

 We use strictly necessary cookies. These are cookies that are required for the operation of our website.  

We also use performance cookies that tell us how many people have visited our website. This data is anonymous and aggregated. If you select ‘decline’ on our website cookie banner, these cookies will not be operational. 

You can also manage/block cookies by activating the settings on your browser that allows you to refuse the settings of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. 

Web browsers allow some control of most cookies through the browser settings. You can find out more about cookies, including how to see what cookies have been set and how to manage and delete them at www.aboutcookies.org or www.allaboutcookies.org. For information on how to do this on a mobile phone, please refer to the handset instructions.